ALPHA R PRIVATE LIMITED

Terms & Conditions.

The terms governing the provision of services by ALPHA R PRIVATE LIMITED to its customers and clients.

Clear Terms. Clear Understanding.

These Terms & Conditions (“Agreement”) govern the provision of services by ALPHA R PRIVATE LIMITED (“Company”, “We”, “Our”) to its clients (“Customer”, “Client”, “You”).

By availing any service, you agree to be legally bound by this Agreement.

Effective Date: 22-06-2024
Alpha R Private Limited

Business Built On Clear Conditions.

These terms establish the framework for services, payments, delivery, responsibilities, safety, confidentiality and other conditions applicable to customers and clients.

Our Business Activities.

01

Jewellery

Manufacturing, repair and supply.

02

Fuel Supply

Diesel, petrol and industrial logistics.

03

Garments Factory

Manufacturing, stitching and bulk supply.

04

Food & Grocery

Supply and distribution.

05

Fishery

Processing, supply and logistics.

06

Marine Parts

Equipment, spare parts and servicing.

07

Boat Services

Repair, rental and maintenance.

08

Medical Services

Equipment and support services.

Terms Governing Our Services.

Each service may have additional industry-specific conditions. The following provisions apply as described in this Agreement.

03

Eligibility

Customers must be legally capable of entering into a contract. Business clients must provide valid GST and registration details where applicable.

04

Service Request & Confirmation

All service requests must be submitted via approved channels. A service is confirmed only after written approval or advance payment. The Company reserves the right to reject any request.

05

Pricing & Payment Terms

  • All prices are in INR (₹).
  • GST & applicable taxes extra.
  • Advance payment may be required (50%-100%).
  • Late payments may attract interest (12%-24%).
  • Non-payment may lead to service suspension.
06

Delivery & Execution

Delivery timelines are indicative. Delays may occur due to weather, logistics, supply chain issues, or government restrictions. The Company is not liable for such delays.

07

Inspection & Acceptance

  • Perishable goods: report within 24 hours.
  • Other services/products: report within 3 days.
  • Failure to report issues within the timeframe will be considered acceptance.
08

Cancellation & Refund Policy

  • Cancellation allowed before service execution.
  • Cancellation charges may apply (10%-50%).
  • No refund after service execution.
  • No refund for perishable or customized goods.
  • Fuel once delivered is non-refundable.
09

Warranty

Limited warranty applies to selected services such as repairs and machinery. Warranty does not cover misuse, negligence, or normal wear and tear.

10

Customer Responsibilities

  • Provide accurate information.
  • Ensure safe working environment.
  • Follow all safety and legal guidelines.
  • Obtain required permissions/licenses.

Booking, Payment & Cancellation.

08A

Payment Authorization

Payment transactions through the Website are processed through a secure payment environment. The full quoted amount may be charged at the time of booking as applicable to the service.

At the time of your booking, the full quoted amount will be deducted from your credit or debit card.

Payment transactions through the Website are encrypted by a secure payment system.

Our secure environment ensures credit card details cannot be intercepted and are not revealed to anyone other than to financial institutions required to process the payment instruction.

Accepted Credit & Debit Cards
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners
  • China UnionPay
  • JCB
  • Cartes Bancaires
  • Interac

If a signed authorisation from a cardholder is required, Nuitée will contact the cardholder.

For any queries that you may have, please contact our Customer Services Centre.

Safety, Liability & Compliance.

11

Health & Safety

Fuel & Marine: Follow strict safety and environmental norms.

Food & Fishery: Proper storage required after delivery.

Medical: Services are support-based only.

12

Limitation of Liability

The Company shall not be liable for indirect damages, loss of business, or third-party negligence. Maximum liability is limited to the value of service provided.

13

Force Majeure

We are not responsible for delays due to natural disasters, floods, cyclones, strikes, or government actions.

14

Confidentiality

Customer information will be kept confidential and shared only if required by law.

15

Third-Party Services

We may engage third-party vendors. We are not responsible for their independent actions beyond reasonable control.

16

Termination

We reserve the right to terminate services in case of payment default, misuse, or breach of agreement.

Contact Alpha R.

For enquiries regarding these Terms & Conditions, please contact ALPHA R PRIVATE LIMITED at the registered office address below.

ALPHA R PRIVATE LIMITED
RASULPUR GHAT, BENICHOK, Basantia
Purba Rasulpur, West Bengal - 72144
India

ALPHA R PRIVATE LIMITED

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